Commerce AI Summit

Collect your badge, enjoy coffee and pastries, and start networking right away. If you've got your app and e-ticket ready, you'll be straight through the doors.

Our signature opening session — three AI leaders each take the stage for a 20-minute power talk before joining a live panel discussion. It's fast-paced, provocative, and sets the tone for the day ahead: commercial insight, not conceptual hype.

Across the day, panels dive deep into each of our four commercial dimensions of AI — External, Experience, Capability, and Strategic. Expect bold viewpoints, real data, and honest conversations about what's working (and what isn't) in AI-driven retail.

Three, rapid-fire, 15-minute presentations, followed by a moderated discussion. Join three, groundbreaking AI trailblazers as they take to the stage to deliver a uniquely focused perspective on the role of AI in retail commerce.

After every panel, join closed-door roundtable discussions designed for peer-to-peer learning. Compare experiences, share challenges, and uncover practical approaches to implementing AI inside your business.

AI in the Hands of the Customer: Adapting to New Consumer Super Powers. Explore how consumers armed with the latest in AI - search agents, social discovery, and autonomous shopping tools are fundamentally shifting the relationship with retailers and brands.

Think of them as conversation starters. These short, focused meetings connect retailers and brands with AI solution providers who can solve real-world problems, sparking the partnerships that move ideas into action.

Coffee, conversations, and connections. Use this time to meet partners, join your 1-2-1s, or simply recharge.

AI and the Hands of the Retailer: AI to Attract and Convert. This discussion will shine a light on the most innovative retailer-built AI solution - apps, site features, chatbots, and personalisation engines that deliver distinct experiences to the customer.

Networking continues over lunch - meet, connect, and exchange insights in a relaxed setting.

AI for Operational Efficiency: Transforming Teams and Processes. Dive into the operational transformation powered by AI - supercharged teams, enhanced speed and quality, better processes, and entirely new functions.

AI for Enterprise Transformation and Value Creation. This panel of trailblazers will examine the bigger strategic question of how AI changes the business model itself.

A final chance to meet, mingle, and enjoy refreshments as we bring the day to a close.