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Omnichannel Futures

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Dates
Mar 6 – Mar 6, 2025
Location
London, UK
Industry
Retail

Event Sponsors

8 sponsors on record

Primary Partner· 8

BirdEye

Concentrix

concentrix.com

Irwin Mitchell

irwinmitchell.com

Legion

Lightspeed

lightspeedhq.co.uk

Reveal

revealmedia.co.uk

Teleperformance

teleperformance.com

Yocuda

yocuda.com

Sponsor figures are recorded as published, not independently guaranteed.

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Speakers

7 speakers on record

speaker· 7

Andrea Nunn

Partner & Customer Experience Senior Manager, John Lewis & Partners

Charlotte Fraissé

Senior Program Manager - Regulatory, eBay

Clare Olding

Head of Loyalty, Topps Tiles

James Rutter

Maria Hollins

Chief Executive, Ann Summers

Pim Vellenga

Senior Launch Manager, Emma – The Sleep Company

Sam Bleazard

Employer Brand Content Producer, Fortnum & Mason

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Agenda

8 sessions on record

Day 1

Blended omnichannel retail - future retail predictions and trends

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A roadmap to building a cohesive customer centric and profitable omnichannel strategy

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Omnichannel retail - opening more doors with online marketplaces

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Digital transformation - why a digital-first strategy will allow you to meet growing customer demand

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Can retail deliver on 'store of the future' - the challenges and opportunities in moving beyond bricks and mortar

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Dawn of the 'phygital' experience - a seamless connection between online and offline, digital, and physical

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Putting customers at the heart of the omnichannel journey - enhancing engagement with new experiences

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Empowering in-store staff to deliver omnichannel experiences

unknown

Sponsorship Packages

Sponsorship package data is not on record for this event.

ROI Benchmarks

ROI benchmark data is not on record for this event.